Welcome to AgriBuddy. These Terms and Conditions govern your access to and use of our website, https://agribuddy.in/, and the products and services offered through it.
In these Terms and Conditions, the words “AgriBuddy,” “we,” “us,” and “our” refer to the business operating this website. The words “you,” “your,” and “customer” refer to any individual or entity accessing or using our website.
By visiting our website, creating an account, placing an order, or purchasing our products, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please discontinue using our website.
2. Products and Services
AgriBuddy offers agricultural seeds, vegetable seeds, crop seeds, and related products for farming and gardening purposes.
We make reasonable efforts to display accurate product descriptions, images, prices, specifications, and availability. However, minor variations in product appearance, packaging, labelling, or presentation may occur.
Customers are encouraged to review the product details, crop variety, quantity, suitability, and usage instructions before placing an order.
3. Eligibility
By using this website, you confirm that:
You are legally capable of entering into a binding agreement under applicable Indian law.
The information you provide during registration or checkout is accurate and complete.
You will use our website and products for lawful purposes.
You will not misuse our website or attempt to interfere with its functionality.
4. Product Prices and Payments
All product prices are displayed in Indian Rupees (INR), unless otherwise stated.
AgriBuddy reserves the right to update product prices, offers, discounts, and availability at any time. Any price change will not ordinarily affect an order that has already been confirmed, except where correction is necessary for an obvious pricing error or where applicable law permits otherwise.
Payments may be made using the payment methods displayed at checkout. Orders may be processed after successful payment or confirmation of an available payment-on-delivery option, if offered.
Customers must provide accurate billing and payment information. AgriBuddy is not responsible for delays caused by payment gateway failures, banking issues, or incorrect information supplied by customers, subject to applicable law.
5. Orders and Order Confirmation
When you place an order, you agree to provide accurate contact details, delivery information, and other required information.
All orders are subject to product availability, payment verification, and acceptance by AgriBuddy.
An order confirmation message or email does not necessarily guarantee dispatch if the product is unavailable or an order requires further verification. If we cannot fulfil a confirmed order, we will inform you and arrange a cancellation or refund, as applicable.
AgriBuddy reserves the right to refuse or cancel an order for legitimate reasons, including suspected fraud, incorrect pricing, stock unavailability, or delivery restrictions, subject to applicable law.
6. Shipping and Delivery
AgriBuddy aims to dispatch and deliver orders within the estimated timeframe communicated at checkout or through order updates.
Delivery timelines are estimates and may vary due to location, courier availability, weather conditions, transportation disruptions, public holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and correct delivery address and reachable contact information.
Additional shipping charges, if applicable, will be communicated before order completion.
If an order is delayed, damaged during transit, or marked as delivered but not received, customers should contact our support team with their order details so that the issue can be investigated.
7. Cancellation, Returns and Refunds
Order cancellation requests must be submitted through our customer support channel as soon as possible. Cancellation may not be possible once an order has been dispatched.
Because seeds are agricultural products, return eligibility may depend on the product category, packaging condition, applicable law, and the reason for the return.
Customers should contact AgriBuddy if they receive:
A damaged or defective product.
An incorrect product or seed variety.
A missing item or quantity discrepancy.
A product that appears expired, improperly labelled, or otherwise inconsistent with the order.
Please retain the original packaging, invoice, and relevant photographs where possible to help us investigate the issue.
Approved refunds will be processed through the original payment method or another legally permitted method, as applicable. Processing times may depend on the payment provider or bank.
Nothing in this section limits any consumer rights available under applicable law.
Important: The detailed cancellation window, return eligibility, refund timelines, and contact procedure should be specified in a separate Shipping, Returns and Refund Policy before this page is published.
8. Seed Quality, Germination and Crop Performance
AgriBuddy endeavours to supply products that match their descriptions and applicable quality requirements.
However, seed germination, crop growth, yield, and overall agricultural performance may depend on several factors, including:
Soil quality and preparation.
Temperature, rainfall, humidity, and other weather conditions.
Irrigation and water availability.
Sowing depth, timing, and cultivation practices.
Storage conditions and handling after delivery.
Pests, diseases, and other environmental conditions.
Accordingly, AgriBuddy does not guarantee a particular germination percentage, crop yield, harvest quantity, or financial return unless an express written guarantee is provided and is legally applicable.
Customers should follow the product label, recommended agricultural practices, and relevant expert guidance. Any applicable statutory seed-quality obligations remain unaffected by these Terms and Conditions.
9. Proper Use and Storage of Seeds
Customers are responsible for checking product labels, recommended growing conditions, suitability for their location, and any applicable restrictions before use.
Seeds should be stored according to the instructions provided on the packaging. AgriBuddy cannot guarantee performance where products have been improperly stored, mishandled, contaminated, or used contrary to their instructions.
Customers should not use products in a manner that violates applicable agricultural, environmental, or other laws.
10. User Accounts and Account Security
Certain features may require you to create an account.
You are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.
You agree to notify AgriBuddy promptly if you suspect unauthorised access to your account.
We reserve the right to suspend or terminate accounts involved in fraudulent activity, misuse of the website, or violations of these Terms and Conditions, subject to applicable law.
11. Website Content and Intellectual Property
All website content, including text, graphics, logos, product photographs, designs, page layouts, and other materials, is owned by AgriBuddy or its respective licensors, unless otherwise stated.
You may access and use the website for personal or legitimate purchasing purposes. You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except where permitted by law.
Third-party product names, trademarks, and logos remain the property of their respective owners.
12. Prohibited Activities
You agree not to:
Use the website for unlawful, fraudulent, or misleading purposes.
Provide false or misleading information.
Attempt to gain unauthorised access to our systems or accounts.
Introduce malicious software or interfere with website security.
Copy or scrape website content in a manner that violates applicable law or our rights.
Misuse payment systems, promotions, discounts, or other website features.
We may take appropriate action in response to violations, subject to applicable law.
13. Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier services, analytics tools, or external websites.
These services may be governed by their own terms and privacy policies. AgriBuddy does not control all third-party services and is not responsible for their independent operations, except to the extent required by applicable law.
The inclusion of an external link does not necessarily imply endorsement of that website or service.
14. Limitation of Liability
To the extent permitted by applicable law, AgriBuddy will not be liable for indirect or consequential losses arising from the use of our website or products, including losses resulting from circumstances beyond our reasonable control.
AgriBuddy does not warrant that the website will always operate without interruption, error, or technical issues.
Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited, including applicable consumer protections and liabilities arising under mandatory law.
15. Privacy and Personal Information
AgriBuddy may collect and process personal information such as your name, contact details, delivery address, order history, and payment-related information necessary to operate the website and fulfil orders.
Personal information will be handled in accordance with our Privacy Policy and applicable Indian data protection and privacy laws.
Please read our Privacy Policy to understand how your information is collected, used, stored, and protected.
16. Changes to These Terms
AgriBuddy may revise these Terms and Conditions from time to time to reflect changes in our products, services, business practices, or applicable laws.
Updated terms will be published on this page along with the revised effective date. Your continued use of the website after changes take effect will be subject to the updated terms, to the extent permitted by law.
17. Governing Law and Jurisdiction
These Terms and Conditions will be governed by the laws of India.
Any dispute arising from the use of our website or services will be handled by the competent courts having jurisdiction under applicable law, subject to any mandatory consumer rights and legal remedies available to the customer.
18. Contact Us
If you have questions regarding these Terms and Conditions, orders, products, cancellations, or refunds, please contact us using the details below.
We will make reasonable efforts to respond to your enquiries and resolve customer concerns.
By using AgriBuddy.in, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them, subject to applicable law.
